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Returns

We hope you are a huge fan of your purchase. If you’re not completely satisfied, you can return your unwanted items within a period of 60 days without giving any reason.

You can return your order for a small charge via our returns partner, or if preferred, via your own choice of courier.

Return via Portal

Register your return at our partner Rebound with your order number & Email address and follow the instructions

  • Simply register your return on our portal
  • Scan your QR code at the post office
  • Send your package to a local warehouse
  • Don't worry about additional customs fees
Returns Portal

Manual return

Return your order by your own means and send it directly to our warehouse. Get a refund as soon as we receive your items

  • Fill in the return form
  • Put the form in your return package
  • Send it to our warehouse address
  • Choose a carrier and pay for shipping
Returns form

Returns policy

To receive a full refund of your items, returns must be unworn and unused, with original tags and labels and, insofar reasonably possible, in original packaging. Returns will be inspected upon arrival before a refund is processed.

If you only return part of your order, the costs for delivery will not be refunded. We will pay you back with the same payment method with which you made the original transaction unless you have explicitly agreed otherwise. You will not be charged extra for your refund.

You will receive your refund when we have received the goods back or you have provided proof that you have returned the goods.

If you are wanting to exchange your online purchased products, please place a new order on our webshop. To receive a full refund of your items, complete the returns form

Damages or faults upon receival

Your statutory rights, in particular in case of faulty or defective products, remain unaffected by this return policy. To report a faulty item please contact us via our contact form so we can provide you with instructions.

Loss in value of the goods

Your liability is purely for any loss in value of the goods resulting from use that outstrips the need to ascertain the nature, features and functionality of the goods.

Exchange

Unfortunately we do not currently offer online exchanges. Please return the original product then place a new order.